Branch Manager

Branch Manager interview questions

Your high-performing candidate will also have awesome soft skills like leadership, organizational skills, problem-solving and conflict resolution. If they approach difficult situations or challenges like a pro, they’ll be super effective.

Top tips: 

• Find out if they’re your dream candidate by asking them to describe specific events relevant to branch management.
• Diversity is key for a thriving workplace. Keep an eye out for management and exec-level candidates from varying backgrounds and aim to eliminate bias from your hiring process.
  

Problem solving interview questions

• How would you approach a conflict between two employees? 
• If your subordinates and superiors disagree with your opinion, how would you approach both groups? 
• How would you deal with an underperforming employee?
• How do you sort a budget dispute between different departments or branches?
• Would you encourage competition or collaboration with other branches?

Role-specific interview questions

• What are your top priorities as a branch manager?
• How would you measure performance?
• What are KPIs? What is benchmarking and how do you do it?
• What info do you need to make forecasts?
• How would you delegate responsibilities? 
• What’s your leadership style?
• Tell us about 2-3 of your top management best practices?
• How would you increase the branch’s revenues?

Behavioral interview questions

• Have you ever had to deal with a difficult customer? What happened?
• Tell us about a difficult situation you’ve faced. Would you still approach it the same way?
• Describe a time when you had to make a difficult managerial decision. What happened?
• What are your top tips for team motivation? Has that worked for you in the past?
• How has your experience prepared you for this role?
• What are your long term goals?