Digital Account Manager Job Description

About the Digital Account Manager position

You will assist clients in bolstering and improving their online presence. You will have solid experience and expertise in marketing٫ maintaining a customer-based approach to everything you do. You will be well-informed on the value of digital tools and how they can add value to a company. Your ultimate charge is to create and maintain lasting client relationships that will continually grow our business. A talented Digital Account Manager can manage a client portfolio without losing sight of the customer.

Digital Account Manager responsibilities are:

• Stay up to date on digital technology trends٫ social media٫ and web analytics.
• Assist and provide clients with digital products that will increase ROI.
• Report on web performance metrics
• Craft and present to clients optimized social media strategies
• Consider individuality of your clients٫ thereby designing unique digital strategies to fit their needs.
• Build and maintain lasting٫ important client relationships-- contact your clients frequently
• You are the point of contact for the client concerning digital management matters

Digital Account Manager requirements are:

• Hands-on experience as a digital account manager٫ working with SEO/SEM & CRM software
• Experience successfully implementing and optimizing Google AdWords campaigns
• Excellent customer service skills٫ verbal and written communication skills٫ and strong analytical skills.
• Deep understanding of social media٫ online marketing٫ and customer relations.
• BSc in Marketing or similar field.