Receptionist

Receptionist interview questions

Your high-quality candidate will be a motivated communicator with great organizational skills.

Top tips: 

• Say it like it is: Whether you decide on an experienced candidate or not, you should emphasize that this role is fast-paced, high volume and, at times, repetitive.
• Grow together: Hire candidates you can grow with by making sure their personal career goals align with your company's mission. 

Problem solving interview questions

• Have you worked as a receptionist before? If not, do you have any relevant work experience?
• What is a day in the life like for a Receptionist?
• How many people did you interact with each day in your last role?
• What motivates you?
• How do you organize your day-to-day?
• Describe a time you’ve multitasked like a pro.
• What are your favorite tech tools that make your day-to-day work life easier?
• What safety and security measures did you follow in your last role?
• Describe the procedure for accepting deliveries at your last role.
• What would you do if someone pressed you for confidential info? 
• Tell us about a time you’ve dealt with an angry client.
• What would you do if a client arrived for a meeting with an employee who’s running late? 
• What would you do if you had multiple phone lines ringing and a client arrived?