Telemarketer Job Description

About the Telemarketer position

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Telemarketer responsibilities are:

• Cold-calling to people and providing information about products and services
• Taking incoming calls from current customers
• Utilizing scripts to provide up-to date information
• Probing customers to understand them well
• Persuading individuals
• Updating/recording customers’ information
• Handling complaints and queries

Telemarketer requirements are:

• Experience as a Telemarketer
• Familiar MS Office program
• Good customer service skills
• Superb communication skills
• Able to multitask
• Being very persuasive
• High school diploma or Asc or BA/BSc degree in Marketing٫ Business or related field